AGB

These Terms of Service govern access to and use of signoraware.shop, including purchases made through our online store.

By using the website or submitting an order, you agree to these Terms to the extent permitted by applicable law.

Mandatory German and European Union consumer rights remain unaffected.

1. Store Information

signoraware.shop operates as an ecommerce website through which products are offered for online purchase.

Customer-service contact:

info@signoraware.shop

2. Eligibility

Customers must have sufficient legal capacity to enter into the relevant purchase contract or act with legally valid authority.

Customers must provide accurate information when submitting orders.

3. Lawful Use

The website may only be used for lawful purposes.

Users must not:

Commit fraud, interfere with website security, distribute malicious software, gain unauthorised system access, impersonate another person, infringe intellectual property rights, or otherwise misuse the website.

4. Product Information

We make reasonable efforts to describe products accurately.

Product pages may contain images, measurements, colours, materials, specifications, and other information.

Minor differences may occur due to photography, manufacturing variation, packaging changes, display settings, or product updates.

Nothing in these Terms reduces mandatory conformity rights.

5. Availability

Products are offered subject to availability.

Adding an item to a shopping cart does not guarantee inventory availability.

If a product becomes unavailable after an order is submitted, we may cancel the affected item and refund the corresponding payment.

6. Pricing

Consumer prices will be displayed according to applicable pricing requirements.

Customers will be able to review the total amount payable before submitting an order.

All eligible orders receive free standard shipping.

7. Placing an Order

Before submitting an order, customers should review:

Selected products, quantities, prices, customer information, shipping address, and payment information.

Customers should correct errors before completing checkout whenever possible.

8. Contract Formation

Product displays may constitute an invitation to place an order rather than a legally binding offer, depending on the applicable checkout process and law.

The purchase contract becomes binding at the stage determined by applicable law and the relevant order-acceptance process.

9. Payment

Available payment methods are displayed at checkout.

Payments may be processed by Shopify Payments or other independent providers.

Orders may be suspended or cancelled if payment cannot be authorised or reasonable fraud concerns arise.

10. Shipping

All orders receive:

FREE STANDARD SHIPPING

Our standard estimated delivery timeframe is:

15–20 days

More information is available in our Shipping Policy.

11. Delivery

Delivery estimates are provided in good faith.

Unless expressly agreed as binding, delivery dates are estimates.

Mandatory statutory remedies for late or failed delivery remain unaffected.

12. Delivery Information

Customers are responsible for providing complete and accurate delivery information.

If you discover an address error, contact:

info@signoraware.shop

as soon as possible.

We cannot guarantee address changes after fulfilment or shipment has begun.

13. Transportation Risk

Transportation risk in consumer transactions is allocated in accordance with applicable mandatory law.

Nothing in these Terms transfers risk to a consumer earlier than legally permitted.

14. Right of Withdrawal

For eligible distance contracts, German consumers generally have a statutory 14-day right of withdrawal.

Detailed information is available in our Return and Refund Policy.

15. Electronic Withdrawal Function

Where legally required, signoraware.shop will provide an electronic withdrawal function allowing consumers to submit withdrawal declarations directly through the online interface.

The current German §356a BGB requires the function to be prominently displayed, continuously available during the withdrawal period, and easy to access.

16. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy and applicable consumer law.

Return enquiries should be sent to:

info@signoraware.shop

17. Defective Goods

Consumers retain statutory rights where goods are defective or do not conform to the purchase contract.

Nothing in these Terms excludes mandatory warranty or conformity rights.

18. Promotions

Promotions may be subject to separate conditions.

Unless otherwise stated, multiple promotions may not necessarily be combined.

Any promotion remains subject to mandatory consumer-protection law.

19. Intellectual Property

Website content may be protected by copyright, trademark, design, database, or other intellectual property laws.

Protected material may not be unlawfully copied, redistributed, modified, or commercially exploited.

20. Third-Party Services

Our website may use:

Shopify, payment providers, logistics providers, fulfilment providers, analytics providers, security providers, and other third-party services.

Third-party services may operate under their own contractual and privacy terms.

21. External Links

Our website may contain links to independent third-party websites.

We are not automatically responsible for independent third-party content merely because a link appears on our website.

22. Website Availability

We seek to maintain reliable access to signoraware.shop but cannot guarantee uninterrupted availability.

Temporary interruptions may occur due to:

Maintenance, security measures, hosting problems, network failures, technical incidents, or circumstances outside reasonable control.

23. Liability

Nothing in these Terms excludes liability where exclusion is legally prohibited.

Mandatory liability concerning intentional conduct, gross negligence, injury to life, body or health, statutory product liability, fraudulent concealment, guarantees, and other non-excludable obligations remains unaffected.

Other limitations apply only to the extent legally permissible.

24. Privacy

Personal information is processed according to our Privacy Policy and applicable data-protection requirements.

25. Changes to These Terms

We may update these Terms to reflect changes in:

Applicable law, technology, services, fulfilment arrangements, website functions, or business operations.

Updates generally apply prospectively and do not retroactively remove acquired consumer rights.

26. Severability

If a provision is determined to be invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

27. Governing Law

To the extent legally permissible, contracts with consumers in Germany are governed by German law and applicable European Union law.

Mandatory consumer protections that cannot legally be excluded remain unaffected.

28. Consumer Dispute Resolution

We encourage customers to contact us directly regarding complaints or disputes.

Unless legally required to participate in a particular consumer arbitration procedure, signoraware.shop does not generally undertake to participate in dispute-resolution proceedings before a consumer arbitration board.

29. Contact

For questions concerning these Terms:

signoraware.shop
Email: info@signoraware.shop